Terms of Service

Last updated: May 2025

Welcome to ViralSnap! These Terms of Service ("Terms") govern your use of our AI-powered thumbnail generation platform. By accessing or using ViralSnap, you agree to be bound by these Terms.

1. Service Description

ViralSnap is an AI-powered platform that enables users to create, edit, and customize thumbnails for digital content. Our services include:

• AI Director for prompt-based thumbnail generation
• Quick Generate for rapid thumbnail creation
• Face Swap technology
• Background removal tools
• Context Creator for personalized backgrounds
• Image restoration capabilities

2. Account Registration

Eligibility: You must be at least 13 years old to use our service.

Account Security: You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access

Account Information: You agree to provide accurate, current, and complete information during registration.

3. Subscription Plans and Billing

Free Tier: Limited features with usage restrictions as outlined on our pricing page.

Paid Subscriptions:

• Billing occurs monthly or annually based on your selected plan
• Payment is due in advance and non-refundable except as required by law
• We reserve the right to change pricing with 30 days' notice

Cancellation: You may cancel your subscription at any time. Access to paid features will continue until the end of your billing period.

4. Acceptable Use

You agree not to:

• Upload content that infringes copyright, trademark, or other intellectual property rights
• Generate content that is illegal, harmful, threatening, abusive, or discriminatory
• Use our service to create misleading, deceptive, or fraudulent content
• Attempt to reverse engineer, hack, or exploit our AI systems
• Violate any applicable laws or regulations
• Impersonate others or misrepresent your identity

5. Content and Intellectual Property

• Your Content: You retain ownership of images and content you upload to ViralSnap.
• Generated Content: You own the thumbnails and designs created using our platform.
• License to ViralSnap: By using our service, you grant us a limited license to process your content solely to provide our services.
• ViralSnap IP: Our platform, AI models, algorithms, and technology remain our exclusive property.
• Third-Party Content: You are responsible for ensuring you have rights to any third-party content you upload.

6. AI-Generated Content

• No Guarantee: While we strive for high-quality results, AI-generated content may not always meet your expectations.
• Human Review: We recommend reviewing all AI-generated content before use.
• Bias and Accuracy: Our AI systems may reflect biases present in training data. We continuously work to improve fairness and accuracy.

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your information.

8. Service Availability

• Uptime: We strive to maintain high service availability but cannot guarantee 100% uptime.
• Maintenance: We may temporarily suspend service for maintenance with reasonable notice.
• API Limits: Usage may be subject to rate limits and fair use policies.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• VIRALSNAP IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND
• WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE PAST 12 MONTHS

10. Indemnification

You agree to indemnify and hold ViralSnap harmless from any claims, damages, or expenses arising from:

• Your use of our service
• Your violation of these Terms
• Your infringement of third-party rights

11. Termination

By You: You may terminate your account at any time.

By Us: We may suspend or terminate your account for:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of fees
• Extended periods of inactivity

12. Dispute Resolution

• Governing Law: These Terms are governed by England And Wales law.
• Arbitration: Disputes will be resolved through binding arbitration rather than court proceedings.
• Class Action Waiver: You agree not to participate in class-action lawsuits against ViralSnap.

13. Changes to Terms

We may modify these Terms at any time. We will provide notice of material changes via email or through our service. Continued use constitutes acceptance of modified Terms.

14. Contact Information

For questions about these Terms, please contact us at:

Email: support@viralsnap.co.uk