Privacy Policy
Last updated: May 2025
At ViralSnap, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered thumbnail generation service.
Information We Collect
Personal Information
- Email address (for account creation and communication)
- Payment information (processed securely through our payment providers)
- Profile information (username, profile picture)
Generated Content
- Uploaded images and photos
- Generated thumbnails and designs
- Text prompts and descriptions
- Usage patterns and preferences
Technical Information
- IP address and device information
- Browser type and version
- Usage analytics and performance data
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Provide and improve our AI thumbnail generation services
- Process payments and manage your account
- Generate personalized thumbnails based on your inputs
- Communicate with you about your account and our services
- Analyze usage patterns to enhance user experience
- Comply with legal obligations and prevent fraud
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our platform (payment processing, cloud storage, analytics)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Your Consent: When you explicitly authorize us to share specific information
AI and Machine Learning
- Your uploaded images may be processed by our AI systems to generate thumbnails
- We do not use your personal images to train our AI models without explicit consent
- Generated content belongs to you, and you retain all rights to your creations
- We may use anonymized, aggregated data to improve our AI algorithms
Data Security
We implement industry-standard security measures including:
- Encryption of data in transit and at rest
- Secure cloud storage with reputable providers
- Regular security audits and monitoring
- Limited access to personal data on a need-to-know basis
Your Rights
You have the right to:
- Access, update, or delete your personal information
- Export your data in a portable format
- Opt-out of marketing communications
- Request restriction of processing
- Lodge a complaint with data protection authorities
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and login status
- Analyze site usage and performance
- Provide personalized content and advertisements
- Ensure security and prevent fraud
You can control cookie settings through your browser preferences.
Data Retention
We retain your information for as long as necessary to:
- Provide our services and support your account
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services and AI algorithms
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
Children's Privacy
Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our service. Your continued use of ViralSnap constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: support@viralsnap.co.uk